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A Tropical Paradise in Bali: Grand Hyatt Bali Reviewed

If you’re looking for a luxurious stay in Bali, then look no further than Grand Hyatt Bali. Located in the heart of Nusa Dua, this five-star hotel offers a tropical paradise with stunning views and luxurious amenities. In this blog post, we’ll go into detail about our experience staying at Grand Hyatt Bali and give you an idea of what to expect during your stay.

Location

The Grand Hyatt Bali is located in Nusa Dua, which is known for its luxurious resorts and beautiful beaches. The hotel is situated on a sprawling 40-acre property, which includes lush gardens, ponds, lagoons and traditional Balinese architecture. It’s just a 20-minute drive from the Ngurah Rai International Airport. If you want to know a less expensive way to get from the airport to the hotel, you can read my previous post “Save on Airport Taxi Costs: Use Grab or Gojek Outside Bali Airport“.

The hotel is situated right next to the beach, which gives us easy access to the white sand and pristine waters. Unlike other beaches in Bali where there are many hawkers and peddlers bothering us, this beach is peaceful and private. This is why we always choose to stay at the Grand Hyatt Bali, because we can relax and enjoy the beach without any disruptions. We enjoyed taking long walks on the beach, and the view of the Indian Ocean was really amazing.

Besides being close to the beach, the hotel is also conveniently located near Bali Collection. There, you can find a department store called SOGO, as well as cafes and restaurants. You won’t have any trouble finding a good spa in the area either, and many of them offer free car rides to and from the Grand Hyatt Bali. One of our favourite places to get a Balinese massage is Zahra Spa.

Check-in

Grand Hyatt Bali

The moment you arrive at Grand Hyatt Bali, you will immediately feel the warmth and hospitality of all the staff who will always greet you with a smile. The butler will take our suitcase from the car as we proceed towards the front desk. Just like before, there will be someone playing traditional Balinese music in the lobby, which creates a really nice atmosphere.

Grand Hyatt Bali

For World of Hyatt members, there’s a separate check-in counter. We were given welcome drinks of cold roselle tea which was very refreshing. Checking in was easy and quick, and then a staff member carried our suitcase and walked us all the way to our room. The resort is really big, so it was quite a walk, but we enjoyed it because we got to see a lot of nature along the way.

Grand Hyatt Bali

Club Executive Suite King

We reserved the Club Executive Suite King and they gave us Room 2340, which was on the third floor – just like we requested when we made our booking. We didn’t want a room on the ground floor and we told them that ahead of time.

The suite was really big, measuring 141 square metres, and had a separate living area, bedroom, and bathroom. The decor was a nice mix of wood and marble, with some Balinese-style touches.

When you enter the suite, there’s a big area to put your bags and shoes. On the right side, there’s a toilet.

Bedroom

Grand Hyatt Bali

The bedroom had a king-sized bed, a TV, and a really big wardrobe with plenty of space to hang and store our clothes. They also provided a mini fridge, which was really convenient. The bed was incredibly comfortable, and we slept soundly each night. Loved the feel of the bed sheets too, lol!

Bathroom

Grand Hyatt Bali

The bathroom was really big and had double wash basins and double showers. I really appreciated that they provided drinking water in glass bottles throughout the suite, including next to our beds, so we could always stay hydrated.

Besides shower gel, shampoo, and conditioner, they also provided other essentials like dental kits, mouthwash, a comb, body lotion, a razor and shaving cream, a sewing kit, a vanity kit, and a shower cap, so you don’t have to worry if you forget anything. In fact, you probably don’t even need to pack everything since they have everything here for you to use.

They also had a huge marble bathtub that could fit more than two people, haha. There was another toilet in the bathroom as well.

Other room amenities

  • WiFi
  • Coffee/tea making facilities
  • Bath robes
  • Slippers
  • Iron/ironing board
  • Hairdryer
  • In-room safe
  • Cable TV channels

Living and Dining Room

Grand Hyatt Bali

The living room area in the suite was quite spacious with a large sofa that could comfortably fit two adults or three kids. I liked to chill on the sofa and use my iPad.

There was a separate dining area with a mini bar and coffee machine. This was where we had our meals when we ordered food deliveries. They also gave us a plate of fruits as a welcome gift.

Grand Hyatt Bali

We loved the balcony, which had a stunning view of the ocean and the hotel’s gardens. And it came in very handy for drying our swim wear.

The service at Grand Hyatt Bali was truly impeccable. We were given bags of cookies and granola so we could snack on them when we felt peckish. And although wearing of masks is no longer mandatory in Bali, the hotel still provided disposable masks and hand sanitisers.

All in all, we felt like royalty staying in the Club Executive Suite!

Amenities

Grand Hyatt Bali

There are five swimming pools including two water slides on the property, each with a different style and atmosphere. We enjoyed swimming and sunbathing by the Grand Club pool that is exclusively available for club guests only.

Grand Hyatt Bali gym

The hotel also has a fully equipped fitness centre with steam room, sauna, table tennis and squash facilities. There are also three tennis courts and a spa called Kriya Spa that offers a variety of treatments. We tried the Balinese massage and it was heavenly! One hour was truly not enough.

Grand Hyatt Bali

If you like shopping, you can check out the shops at the shopping arcade. Prices are expensive though.

If you’re interested in water sports, you can book activities at the water sports centre.

The hotel offers several dining options, such as Pasar Senggol (Indonesian buffet restaurant with Balinese cultural performances), Salsa Verde (beachfront Italian restaurant), Nampu Japanese Restaurant, Veranda Lounge and Bar, and more.

Grand Club Lounge

Grand Hyatt Bali

If you’re staying at the Grand Hyatt Bali, it’s highly recommended that you choose a room with Grand Club privileges. This way, you can enjoy breakfast and all-day refreshments, as well as evening cocktails at the Grand Club Lounge.

The food selection during the evening cocktail is so plentiful that it can be a meal on its own. They offer cold appetisers, several hot dishes, a live cooking station, a cheese platter, an assortment of breads, a crudite platter with dipping sauce, desserts, and both alcoholic and non-alcoholic drinks. I especially love their red and green chilli pastes that go perfectly with the fried snacks or crackers. So shiok to eat!

Breakfast

Grand Hyatt Bali

We loved the breakfast buffet at Grand Hyatt Bali. The Garden Cafe was our favorite because it had the largest selection of food, but we also enjoyed going to Nampu and the Grand Club Lounge when it was too busy. They had a great mix of Western and Asian dishes, and they changed up the menu every day to keep things interesting.

Along with the usual breakfast items like bacon, sausages, and cereal, they had lots of new options to try. I especially enjoyed the freshly baked pastries and the local Indonesian dishes and kueh kueh. The food was high quality and beautifully presented. We also appreciated the attentive service from the staff, who were always ready to clear our empty dishes or bring us anything we needed.

Service

The service at Grand Hyatt Bali was exceptional from start to finish. The staff were friendly, responsive, and professional, always going above and beyond to ensure that we had a memorable stay. We got welcome drinks when we arrived. Check-in was a breeze and they even assigned a staff to escort us and carry our suitcase to our room. Whenever we had questions or needed anything, the staff were always available and happy to help, and they always greeted us with a smile. We also appreciated the evening turndown service, where they left us a card featuring different aspects of Balinese culture to learn about every night. Our room attendant even left us a sweet handwritten note wishing us a good night’s sleep. All of these really added to our experience at the hotel.

Areas for improvement

The bathroom design in the suite had some issues. When standing at the wash basin, it was possible to see into the bedroom through the middle glass panel, but there were only two mirrors on the sides which were obstructed by the wall lamps. Additionally, there was an opening between the bathtub and the bedroom that served no purpose since it was not possible to walk through it, which was weird.

Despite the spaciousness of the suite, the air conditioning was not strong enough to cool down the entire room even when we set it to 16 deg C. It appeared that the air filters were dirty and preventing cold air from circulating properly.

Tips

  1. If you plan on swimming at the beach, it’s recommended to bring two towels per person – provided by the hotel – so you can lay one on the sand closer to the water and use the other to dry off. This way, you can keep an eye on your personal belongings as the lounge chairs are typically placed further up the beach.

  2. The fitness centre/gym is open 24 hours but only has staff from 6.00am to 9.00pm. If you prefer working out in a quieter environment, going around 8pm or later might give you the whole gym to yourself.
  3. If you want to avoid the breakfast crowd, try heading to Nampu Japanese Restaurant instead of Garden Cafe. Nampu has a serene and peaceful ambience, perfect for a relaxing breakfast, and tends to be less busy than Garden Cafe during those hours.

Conclusion

Overall, our stay at Grand Hyatt Bali was a wonderful experience. The hotel’s location, amenities, and service were all outstanding, making for a truly luxurious vacation. We highly recommend this hotel to anyone looking for a five-star stay in Nusa Dua. Whether you’re a couple on a romantic getaway or a family on a fun-filled vacation, Grand Hyatt Bali is the perfect choice. We can’t wait to return!

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